We see each new project as an opportunity to apply our breadth and depth of experience in new and unique ways. The foundations and principals we operate on include...

Simplicity by Design
Our work is focused around our mission statement: Making Complex Sites Simple. This philosophy extends to everything we do. No flash intros, extraneous meetings with entourages of staff, account managers, or fruit baskets. We're all about streamlined simplicity, in both design and operation.

Transparent and Open Communication
Want to speak directly to a team member? Feel free to call, email, IM or send a smoke signal at any time. Although your project leader is also your project manager, we encourage constant, direct and open communication. Project going well? We will say so. Timeline at risk? We will say so. We could have done a better job for you? We will bring it up first, and not bill you for that time.

Quality over Quantity
Most web design and development companies just want to grow. Bigger teams, bigger projects, bigger budgets. We're divas who prefer scalable, organic growth and doing it right the first time. Every Westlake team member understands the complexities of large web apps, embraces finding and fixing their own bugs and values delivering a polished, functional product. We handle all aspects of your projects start to finish. No outsourcing to India or unknown sub contractors.

Value
95% of flat rate projects go one of two ways... Either the agency makes a huge profit, or they cut corners at the end to fit within the budget. That's why 95% of our jobs are time and materials, based on estimates with ranges, continuous feedback and clear expectations. Time and materials is the simplest way to ensure that clients get what they pay for. Ultimately, if our clients feel they received a good value for the price they paid, that is priceless.

Focused on Results. Not Ours, Yours
We don't engage or suggest projects that don't look like a good return on investment for our clients. Nor do we work towards what would look good in our visual design portfolio. Westlake is interested in functional changes which will improve the operation of our clients' products and in return, their bottom line.